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FAQ

If you need to modify your order, please contact us within an hour of placing it. We'll do our best to help with your order, but if it has been shipped out already, it can not be modified.

Product Information

All jewelry and accessories are made in-house by our team. 

The diamond industry has in the past been associated with conflict and exploitation, the industry has taken a number of pro-active steps to combat this, most notably in the form of the Kimberley Process (which certifies that diamonds originate from conflict free zones). Through our procurement and polishing division we are subject to rigorous requirements which set out the detailed standards that our procurement and polishing division is required to adhere to in order to maintain its status. Among other requirements there is a focus on supply chain management, provenance claims, child and forced labour and ethical standards generally. 

For all repair inquiries, please email us. Please include your name, proof of purchase, and a description and photo of the damage to help us provide you with an accurate repair quote.

All repairs will be complete within 2 months of when we receive them.

COVID

Yes, We're open Fri-Sun. 10-5 and by appointment. If you do not feel comfortable near others, we en
courage private appointments so you can enjoy the space at your leisure.

Absolutely! No one is permitted in the gallery without one. It MUST cover your nose and mouth the entire time while in the gallery.

Absolutely! We are following all CDC and state guidelines for everyone's safety. We wear our masks the entire time and sanitize frequently. We are also limiting the # of guests in at one time.


Appointments are always welcome. Contact us at 802.875.8900 at least 24hrs in advance to schedule. We schedule appointments for 1 hour blocks so you have the flexibility to suit your travel plans.

Shopping

Yes! If you would like to pick up your order, use the code "curb" at checkout. This will remove any shipping fees. We will process your order and notify you when it is ready. You can pick it up anytime 8 am- 6pm , 7 days a week. Just give us 24hrs notice when you'd like to pick it up.

It will be safe and ready for you under our porch to the left of the gallery entrance. Your name or order # will be clearly marked on the bag or box. Our address is DaVallia, 39 North St., Chester, VT 05143.


We are happy to email you images, video or facetime with you if you need more info on a piece before buying.


COVID

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